Hello All,

In the next day or so, we will be moving DaisyTrail to a new set of servers. Hopefully this will sort out the majority of the funny problems we've had recently with new scrapbooks not uploading or taking a long time to show up for other people.

We hope that you won't notice the change - if everything goes smoothly that should be the case - but if we have any problems with the changeover, the website might not be available for a little while.

Also, while changing over servers we're taking this opportunity to release some nice updates to the site:

• We've fixed the "blurry scrapbooks" problem people were having when using the deepzoom viewer - this will fix newly uploaded scrapbooks along with all the scrapbooks we currently have :)
• We've added some useful new ways to view recently uploaded scrapbooks. You can now choose to see "Recently uploaded scrapbooks which have no comments yet" and also "Recently uploaded scrapbooks from new users (first uploads)".

There are a number of other features we're currently working on but they're secret for now :D

Thanks,

Andy

This morning we bring you two new Karen kits!

Chocolime Fantasy and A Whisper of Spring are a must-have for your collection!

Thanks,

Jo

Hi guys,

We've got some news to share - DaisyTrail now has a live chat feature. This links directly to our customer support team and will enable you to talk to an agent to try and solve your issue.

Please bear in mind, if your query relates to Digital Scrapbook Artist, you will be referred to the technical helpdesk for assistance. The live chat feature is for DaisyTrail queries only.

It is also worth mentioning that we will only have one or two agents online at any one time, so please don't inundate them with queries that have already been answered on the forums.

You will be able to chat to an agent when the 'Live Chat Online' image is green. If it says 'Live Chat Offline' there are no agents to take your query, so please contact customer support as normal via email.

Many thanks, and enjoy!

Jo

Hey everyone,

Melinda has been working hard to create you a new video, this time it covers the basics of the PhotoLab.

Hope you like it!

Thanks,

Jo

Hi everyone!

Check out our new kit on the Shop - Picnic in the Park, it's just lovely

We've also just added Star Spangled Banner for you - perfect for capturing your 4th July celebrations!

Hope you like it!

Jo